Who counts toward the headcount?
Everyone in the workspace — reps, team leaders, and owners. An owner in command mode (tracking off) still counts as a person; they're just not on the tracker.
Is events pricing really the same as door-to-door?
Yes. Events is the same engine tuned for street approaches on iPads, so it's priced identically — £399, £499, or £599 by headcount. You pick the motion when you create the workspace.
What happens when my office grows past its tier?
Upgrade from inside the app and the new limit applies immediately — nothing to migrate, nobody re-invited. Offices hiring toward 12 usually move to Growth the same week.
Can I run a dialler floor and a D2D office together?
Yes — they're separate workspaces (one per motion), so a D2D office at £399+ and a dialler floor at £129 run side by side under the same account, and you switch between them in the app.
Do reps need to download anything from an app store?
No. The tracker installs straight from the browser to the home screen and works offline. A new rep goes from invite link to logging doors in under two minutes on their own phone.
How does billing work?
Monthly by card through Stripe, managed from the billing portal inside the app. Upgrade, downgrade, or cancel yourself at any time.